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A Simple and easy to use user interface and easy customization features to tailor an organization's needs
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The customization can be done for each of the projects as per project requirements and to suit the needs of the Managers of different Projects.
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E-mail notifications for important activities for concerned project participants |
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Built-in security with login and user hierarchical status |
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Query support and report generation features for simplifying analysis and decision making capabilities through reports |
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Ability to create global projects where all users in an enterprise can report and track problems |
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Spell checker for report's contents and description |
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Reminder and warnings to users who slip their schedule |
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Change report status based on verification status |
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Import and export features from and to XLS and XML format |
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Correctness of the process can be verified by dividing the process in to
number of verification states |
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Activity planning to close reports in timely manner |
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Ability to store complete history of each traceable entity |
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Automatic mails sent to one who reports the problem, helps to know
the progress towards the problem fix |
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Additional security feature for projects |
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A process can be divided in to number of process states |
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Capability to generate reports in both text and HTML formats |
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Process of responding to requests is made faster by auto assign solver verifier feature |
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Warning and reminder mails can be sent if the report is not closed in
time |
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A built-in Project Wizard to create projects for all SmartWorks plugins |
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Allows all the entities/processes to be tracked from start to finish |
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Users involved in a process can change the status, depending on the progress towards completion |
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File attachment feature to elaborate a report/problem |
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Strong and flexible query; Query strings with AND OR NOT operators is possible |
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Correctness of the process can be verified by dividing the process in to
number of verification states |
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Every process can be assigned a criticality, priority, type, functional area etc |
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The reports and it's response can be copied from one project to another |
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