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SmartWorks - Survey Results
     

Thank you for participating in our customer survey. The feedback received will be a valuable input for our future releases.

1.Overall Satisfaction:
a] Happy to recommend - 58% b] Happy - 37%
c] Satisfied - 5% d] Unsatisfied - 0%

   
2. Percentage of satisfaction in the following aspects of SmartWorks:
a] Functionality  - 78%
 b] Look and Feel  - 79%
c] User Friendly  - 78% d] Help and Documentation  - 74%
e] Customer Support - 71%  

   
3. What is missing in SmartWorks ?
a] Improved Gantt chart - 6% b] Improved printing  options - 6%
c] Ability to view multiple projects in a single     view - 6%
 d] Easier way to plan resources when they are over         allocated - 6%
e] Others - 76%  

   
4.What are the outstanding features present?
a] Ease of use: 48% b] Cost/performance ratio: 12%
c] Central data base: 6% d] EVM report: 6%
e] Others: 28%  

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